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Designing for repetition: Asorti

Grocery ordering, where the same person repeats the same task every week.

Asorti — Retail
Role
UX/UI Designer
Timeline
2021
Team
Product
The challenge

Grocery is repeat behaviour, and most grocery interfaces ignore it.

Treating every order as a first order wastes the strongest signal the product has and makes a weekly task feel like work.

Opportunity

Promote history to the front

The most valuable screen in a grocery app is the last order.

The solution

Reorder first, browse second.

And quantity adjustment fast enough to use dozens of times per session.

Design decision

History as the entry point

Reorder and saved lists lead.

What was bought before is the fastest route to what will be bought now, so it belongs at the front rather than in an account section.

Design decision

Frictionless quantities

Used dozens of times in one session.

Adjusting an amount had to cost almost nothing, because it happens more than any other interaction in the product.

Outcome

An ordering flow built around repetition.

Which is what grocery actually is.